Privacy Policy
Serendipity House values your privacy. We believe that transparency, care, and trust should extend beyond the products we curate and into every interaction you have with our website and services.
This policy explains how we collect, use, disclose, and protect information obtained through our website and services.
Your use of the Site and Services is also subject to our Terms of Service.
What We Collect
Information You Provide
We may collect your full name, mailing address, billing address, email address, payment information, and any other information you choose to provide when making a purchase, creating an account, requesting information, submitting a review, or contacting us.
Information Collected Automatically
We may collect your domain name, browser type, operating system, pages viewed, links clicked, IP address, time spent on the Site, and referring URL through cookies, web beacons, and similar technologies.
How We Use Information
Orders And Service
To fulfill your orders, provide our Services, and communicate with you about requests and customer support.
Personalisation
To tailor content, offers, location customisation, and your overall experience while using the Site.
Marketing And Insight
Where permitted, to send promotions, newsletters, and product information, and to better understand how visitors use our Site and Services.
How We Share Information
Who We May Share With
- Service providers and contractors performing functions on our behalf
- Select international trading partners
- Affiliates or subsidiaries where permitted
- Business transfer, legal compliance, fraud prevention, or safety-related situations
What We Do Not Do
- We do not share your personal information with non-affiliated third parties for their own marketing purposes
- We use commercially reasonable precautions to protect personal information
- No security measure can guarantee 100% protection
Cookies, Analytics, And Your Choices
Cookies
We use session and persistent cookies to support shopping cart function, login convenience, aggregate activity tracking, and a more personalized experience.
Analytics
We may use Google Analytics and similar tools to evaluate site performance, usage patterns, and customer experience.
Your Preferences
You may block cookies through your browser settings, and you may update or opt out of certain marketing preferences through your account or by contacting customer service.
Additional Notes
Public Content
If you post reviews, comments, pictures, videos, or other content on our Site, that information may become public.
Third-Party Links
Our Site may contain links to third-party websites governed by their own privacy policies and practices.
International Processing
Your information may be collected, used, processed, or accessed across jurisdictions as needed to provide our services.
Access And Correction
If you created an account, you may access, update, and correct your information by logging in. For deletion or other requests, contact customer service.